Access several different support channels to assist you to solve your concern in the easiest way doable. Every one of the support channels are integrated into the applying, employing artificial intelligence (AI) algorithms to counsel the ideal channel to solve your issue.
Software we support Mission-critical, specialist support and services for the most popular enterprise application and database platforms
How do you Routine a professional for VAR-d support companions and their conclusion buyers? As VAR-D support companions are mandated to deliver 1st and 2nd line support, using Timetable a professional channel has been created offered, considering the fact that May 2021, for existing instances only.
Program a Manager enables you to book a fifteen-moment phone with a support supervisor on your medium or substantial priority support situation with a two hour direct time under the next disorders:
From its inception, SAP's Client Support has stood out for its expanded position further than bug fixes and issue resolutions. Every day duties involve solving tickets and resolving concerns, all aimed toward maximizing purchaser business value, securing investments, and optimizing SAP operations. We're a proactive business enterprise partner committed to aiding buyers obtain their aims.
choice to subscribe to common updates about outage gatherings and its resolution right until the outage has long been fixed.
Every little thing the IT workforce has to be productive As well as in shape to support the demands of your company – not simply the IT Office.
A properly-documented case improved facilitates processing and saves time Find out more in regards to the Get Support application.
Results tales Actual-planet stories of how clientele have accomplished profitability and competitive gain
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With all the SAP for Me Cell app, you can certainly interact with SAP from wherever and at anytime. You will have entire transparency into your SAP solution portfolio all in a single location.
SAP once again sets the regular get more info in customer support innovation, with SAP for Me regarded for its AI-driven characteristics, customized user working experience, and seamless support services. Happy for being honored from the ASP!
How can you prepare for a session? A perfectly-documented circumstance superior facilitates its processing and lowers backwards and forwards interactions. To aid inside the preparation of the session, make sure to deliver:
The brand new SAP Services and Support e book describes SAP's click here offerings in a transparent, comprehensible way and addresses variances among the requirements of latest consumers and skilled buyers.